This complaints board doesn't get a whole lot of topics (thankfully), but as you probably have noticed the recent posts have focused on a couple of well known vendors, DSC and Survival. My inclination on this is to let these kinds of topics stand, because if I deleted them it would be viewed as dishonest by at least some of the members here. On the other hand, I have had personal experience with both of these vendors that makes these posts seem a little unfair. I have purchased a few parts from DSC, and had no problems, and I have purchased a LOT of parts from Survival, again with no difficulties whatsoever. The responses under these topics lead me to believe that most others here have had the same experiences as I have.
It is a truism that you can't please all the people all the time, and any business is going to have at least a few unhappy customers. Sometimes these customers are not going to be happy no matter how they are treated. What do you guys think I should do about this? Some options:
- Limit the posts to complaints about private parties, and delete any posts about vendors?
- Leave the posts up for a limited amount of time, and then delete them?
- Leave the posts as they are, and let others chime in with experiences counter to the complaint?
I'm open to suggestions. My original reason for starting this board is to warn people away from dishonest individuals and substandard products, but the complaints about DSC and Survival certainly do not meet that criteria...
Edit: Also, if you have something to say but would rather not respond publicly, send me a PM.