FE Power Forums > Warning - Buyer Beware
Question for the members regarding this board
jayb:
This complaints board doesn't get a whole lot of topics (thankfully), but as you probably have noticed the recent posts have focused on a couple of well known vendors, DSC and Survival. My inclination on this is to let these kinds of topics stand, because if I deleted them it would be viewed as dishonest by at least some of the members here. On the other hand, I have had personal experience with both of these vendors that makes these posts seem a little unfair. I have purchased a few parts from DSC, and had no problems, and I have purchased a LOT of parts from Survival, again with no difficulties whatsoever. The responses under these topics lead me to believe that most others here have had the same experiences as I have.
It is a truism that you can't please all the people all the time, and any business is going to have at least a few unhappy customers. Sometimes these customers are not going to be happy no matter how they are treated. What do you guys think I should do about this? Some options:
- Limit the posts to complaints about private parties, and delete any posts about vendors?
- Leave the posts up for a limited amount of time, and then delete them?
- Leave the posts as they are, and let others chime in with experiences counter to the complaint?
I'm open to suggestions. My original reason for starting this board is to warn people away from dishonest individuals and substandard products, but the complaints about DSC and Survival certainly do not meet that criteria...
Edit: Also, if you have something to say but would rather not respond publicly, send me a PM.
Ididntdoit:
Why not let DSC and Survival reply with their side and then close the thread - I don't think these "rants" hurt these valuable members anyhow - we all know the truth
Bad Byrd:
Personally I think that well over 95% of these type of threads go against the grain and dont hold water in any decision I make anyways. I have never really understood these types of complaint boards anyways..............personally I say Scrap the whole thing.............but thats just me.
fastback 427:
My opinion would be to leave the posts as they are. It is a testament to Dennis and Barry's character to only have two complaints over the years. After presumably thousands of transactions a year to only have a couple complaints is unbelievable. It is nice to have a place for bad business practices to be heard. It should not be abused! Why is it that Barry never heard of this guy? I highly doubt that that this guy even purchased from some guy named Larry or Barry!!! And for the record I have bought from dsc and survival, all aces. One in our group took his all aluminum 482 to Barry for freshining and dyno tuning. He was thrilled with him. This board is a service to true fe people and should be treated as such. What would this guy have done if he ordered some new sohc heads from someone else on this board? Thats why its needed.
bsprowl:
I would not allow anonymous complaints about vendors.
I also like the idea of locking them after the vendor and complaint have had their rebuttals.
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