My granddaughter bought a Dodge Sprinter 3500 Van. Made by Mercedes and sold by them, Dodge and Freightliner. Ran marginally and while troubleshooting engine issues the key FOB died. The second was already dead. The key turns but apparently is undetected. Dash warning lights come on but nothing else happens.
Local independent shop took a look at it and then said it will have to go the dealer.
Mercedes-Benz dealer said that they no longer have the right equipment to program the key fob. They will have to replace her ignition switch and engine computer with a 2009 model one at a cost of $4400. It will be two or three weeks before these parts are available, maybe, no promises that they can be found.
I will try to contact Mercedes-Benz national maintenance offices tomorrow and see if they have a more reasonable solution. Don’t expect to be successful but why not. There should be someone, somewhere has that equipment. It was sold to locksmiths if they wanted to buy it.
