Kevin, I recently sent a distributor to them in El Paso for a new gear, lockout and once over. I had to get a supervisor on the phone cuz I could not get the first guy I spoke with to guarantee the distributor would be shimmed the way I wanted. “It will be by the factory specs” Not good enough, the last one they did was at .032 which is outside of factory specs. I told them I wanted it at .025 but it took talking to the supervisor for 20 minutes, ( nice guy actually).
The new units are another generation from yours. Some adjusting can be done via a smart phone. I was looking to hear about any quirks or fails the Ultra may have. I believe they came out last year.
My 6AL-2 and 7AL-3 have both been repaired twice by them. The repair cost is determined by how many parts have to be replaced.